Shipping & Payment Information
Below you will find detailed information about shipping, insurance, customs, delivery times, and all accepted payment methods at Cannapot.
Shipping, Delivery & Insurance
1. Shipping Costs
- All shipping, handling, transaction, and customs costs are paid by the customer.
- The exact shipping costs are shown during the checkout process and will never exceed EUR 9.99.
- Orders above EUR 150 are shipped free of charge when sent via the Austrian Post.
Note: UPS shipments are never free of charge.
Partial deliveries may occur if necessary for logistical reasons.
2. Delivery Service & Dispatch Days
- All goods are shipped using the Austrian Post.
- We dispatch orders every Monday and Wednesday (excluding public holidays).
Important: Cannapot has no influence over delivery times. Occasionally, deliveries may take longer than usual, especially during peak seasons or due to customs procedures.
3. Transfer of Risk
Once the goods are handed over to the shipping carrier, any risk of deterioration or loss passes to the customer. Cannapot is not liable for delays or losses caused by the shipping provider.
4. Shipping Insurance
- Orders with a value of EUR 100 or more are automatically sent insured.
- Orders under EUR 100 are sent standard, but you can optionally select insured delivery during checkout for an additional fee of EUR 3.90.
Insurance covers issues during postal or UPS transport but does not cover confiscation or import bans by customs or authorities.
5. Stealth Delivery Option
- Available during checkout as an optional service for an extra fee of EUR 10.
- Seeds are removed from the original breeder packs and repackaged discreetly in small, unmarked containers.
Note: Goods sent with the Stealth Delivery option cannot be returned or exchanged, since the original packaging is altered for privacy reasons.
6. Customs & Authorities
If customs or any other authority does not allow the import of an order into your country, the customer has no right to compensation.
Insurance covers shipping-related issues with Post or UPS, but not customs seizures or confiscations.
7. Returns & Rejected Deliveries
For returns or rejected deliveries, a 10% administrative fee of the total order amount will be charged.
Payment Methods at Cannapot
We offer a wide range of secure and convenient payment options for purchasing cannabis seeds. Choose the method that suits you best:
1. Traditional Payment Methods
1.1 Prepayment / Bank Transfer
- Transfer the order amount directly from your bank account.
- Your order will be processed after we receive the payment.
1.2 Credit Card (Mastercard & VISA)
Fast and secure payment via credit card.
2. Digital & Mobile Payments
- Google Pay – Quick and easy mobile payment.
- Apple Pay – Pay directly using your Apple device.
3. Cryptocurrencies
Cannapot supports a wide selection of cryptocurrencies for convenient and private transactions:
- Bitcoin (BTC)
- Bitcoin Cash (BCH)
- Ethereum (ETH)
- Ethereum Base (ETH_BASE)
- Ethereum Classic (ETC)
- Monero (XMR)
- Solana (SOL)
- Zcash (ZEC)
- Litecoin (LTC)
- Tether TRC-20 (USDT_TRX)
- Tether ERC-20 (USDT)
- Dogecoin (DOGE)
- Tron (TRX)
- Shiba Inu (SHIB)
Want to use another cryptocurrency?
Just email us your preferred currency, and we will check if we can accept it for your cannabis seed order.
4. Cash Payment by Mail
You can send the payment amount in cash by post. Please note that cash on delivery is not accepted under any circumstances.
Important: Sending cash by mail is at your own risk.
5. RIA Payment
- We accept payments through RIA, a reliable international transfer alternative to traditional bank transfers.
- Western Union is not accepted.
6. Joker / Paysafecard
If available in your country, you can pay using the Joker Mastercard (Prepaid credit card). It works like a normal Mastercard, as long as it has sufficient balance.
More information about the Joker Mastercard can be found here:
JOKERKARTENWELT.NOVUMBANKGROUP.COM
6.1 Using Joker Recharge Codes
For maximum privacy, you can pay with recharge codes instead of owning a physical card:
- Buy a Joker recharge code in a shop (e.g. amounts of EUR 25, EUR 50, EUR 100).
- Place your order at our shop.
- Send us the recharge code(s) via email along with your order number.
- We use the code(s) to top up our Joker card and process your order.
This method is highly discreet: you only send the codes, not any personal or banking data.
Important:
There are no refunds. Make sure your recharge amount fully covers your order total, including shipping. Excess balance cannot be refunded.
7. Not Accepted Payment Methods
- PayPal is not accepted due to PayPal’s restrictions on cannabis seed sales.
- Western Union is not accepted.
- Cash on delivery is not accepted.
Legal Notice
In some countries, the purchase, possession, import, or germination of cannabis seeds may be restricted or prohibited by law. It is the customer’s responsibility to comply with their local laws and import regulations.
If customs or authorities confiscate the shipment, there is no right to refund or replacement. The shipping insurance only covers postal or UPS issues, not government seizures.
FAQ – Frequently Asked Questions
When is shipping insured?
Orders of EUR 100 or more are automatically insured. For orders below EUR 100, insured shipping can be added during checkout for EUR 3.90.
What is Stealth Delivery?
It’s a discreet shipping option where seeds are repackaged in neutral containers for privacy. This service costs EUR 10. Returns and exchanges are not possible with this option.
What are the shipping days?
Orders are shipped every Monday and Wednesday, excluding public holidays.
When is shipping free?
Orders above EUR 150 are shipped free of charge when using the Austrian Post. UPS shipments are not included.
Can I pay with PayPal?
No. PayPal does not allow payments for cannabis seeds, therefore it’s not supported by Cannapot.
What’s the most discreet payment option?
Using Joker recharge codes is the most discreet method. You simply buy a recharge code, send it to us with your order number, and no personal banking data is shared.
What happens if I reject a package?
Rejected or returned packages are subject to a 10% administration fee of the total order amount.